Privacy policy

PRIVACY POLICY INFORMATION PERSONAL DATA

Last revised: 4th of July of 2018.

WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR DATA?

The person responsible for data processing is INVELON TECHNOLOGIES SL, NIF number B25817693.

Contact Details:

  • INVELON TECHNOLOGIES SL
  • B25817693
  • POL. ACTIVA PARK, 3 TÉRMENS ROAD, 25191 – LLEIDA
  • Tel.: +34 873 400 917

Those interested can contact the Data Protection Delegate at the following email address: info@invelon.com

WHAT TYPE OF PERSONAL INFORMATION DOES INVELON TECHNOLOGIES SL GATHER?

INVELON TECHNOLOGIES SL is able to compile the following personal information from users of the web page and/or through the corresponding forms: name, email address, postal address, telephone number, date of birth, gender and credit card (PAN+CVV2) in accordance with the PCI DSS standards, or the account number (provided by the client in the event of a refund), when the user visits the WEBSITE, registers, makes an online purchase, contacts INVELON TECHNOLOGIES SL or takes part in promotions or surveys. Furthermore, INVELON TECHNOLOGIES SL gathers all the information that is related to WEBSITE navigation. All personal data that INVELON TECHNOLOGIES SL gathers comes from the interested party.

WITH WHAT PURPOSE DO WE GATHER YOUR PERSONAL DATA?

The interested party's personal data will be processed using the following objectives, when they apply: - Managing and developing the WEBSITE registration. The registration process will entail the creation of WEBSITE navigation profiles for the users. This profiling consists of the use of the client's personal details and navigation information such as viewed products or products added to the shopping cart, visited WEB sections, location to evaluate the user's personal preferences and/or interests with the aim of offering them WEB contents, offers, services and products that are appropriate for their profile.
– Managing and developing online shopping. We use the client's personal information to process and deliver their order and to inform them via email and/or SMS of the status of their order.
– Managing and sending information about exclusive promotions, latest news and personalised information adapted to the profile, interests and needs of the user as a client, through email, SMS or the post. Sending this information will suppose the creation of user profiles that will entail using personal details, their purchasing history, if it comes to it, as well as information about WEBSITE navigation to evaluate certain aspects related to their personal preferences in order to provide the commercial information appropriate to their profile.
– The information the client will receive on content, products or services will be customised depending on their interests.
– To respond to the exercising of the ARCO+ rights, such as enquiries or complaints.
– To manage the notification service for when a specific product becomes available on the WEB.
– To manage and issue certifying sales documents: digital receipts, sales invoices.

HOW LONG DO WE KEEP THE DATA?

INVELON TECHNOLOGIES SL will keep the personal data only during the period of time that is reasonably necessary, taking into account the need to give answers to issues that arise or to solve problems, to make improvements, to activate services and to meet the requirements of the applicable legislation. This means that the personal data may be kept for a reasonable period of time even after the user has finished using INVELON TECHNOLOGIES SL services or the WEBSITE. After this period, the personal data will be blocked from all INVELON TECHNOLOGIES SL systems.

WHAT GIVES US A LEGAL RIGHT TO PROCESS DATA?

The following legal bases allow INVELON TECHNOLOGIES SL to process personal data.

Contract performance

The legal basis of the treatment of the interested party's personal data that is gathered, is the buying and selling contract. Therefore, the user is obliged to provide data that is necessary for its execution. In the event that this data is not provided to us, the buying and selling process will not be possible.

Legal obligations

The management and issuance of the sales invoice is based on the legal obligation that INVELON TECHNOLOGIES has in relation to their clients.

Consent

In relation to the following objectives, the legal basis for the processing of user personal data will be the consent the user gives, if it has been given: – To manage WEBSITE registration. – To manage information on exclusive promotions, latest news and personalised information adapted to the user's profile. – To answer the exercising of ARCO+ rights, enquiries and complaints from the user. – To manage and issue the following certifying sales documents. – To call our Call Centre. – Via post. The withdrawal of the user's consent to these treatments will not condition the performance of the buying and selling contract between the latter and INVELON TECHNOLOGIES SL.

Legitimate interest

In accordance with the following purposes, the legal basis of the treatment of user personal data will be INVELON TECHNOLOGIES SL legitimate interest: – The creation of profiles of registered users through the WEBSITE, as well as all those users that have provided us with their details for any other purpose. – The creation of profiles to send information about exclusive promotions, latest news and personalised information adapted to the user's profile. – Satisfaction surveys regarding products acquired and services used by the clients at INVELON TECHNOLOGIES SL in order to ask for their opinion and to be able to improve them. Our legitimate interest consists of being able to guarantee that our WEBSITE remains safe, as well as helping INVELON TECHNOLOGIES SL understand the needs, expectations and level of satisfaction of the users and, therefore, improving the services, products and brands. All of these actions are carried out with the purpose of improving the level of satisfaction of the client and ensuring a unique navigating and purchasing experience.

WHO CAN WE COMMUNICATE THIS DATA TO?

The user's personal details may be given to the following recipients: – Companies from the INVELON TECHNOLOGIES SL group and collaborating agents, – Administrations and public bodies when the fiscal, labour, social security or any other applicable law requires it. – Companies in charge of the treatment of data, such as franchises and suppliers that provide services to INVELON TECHNOLOGIES SL (courier service companies, communication companies, agencies, profile creation companies, etc). INVELON TECHNOLOGIES SL does not, under any circumstances, sell client data to third parties.

HOW DOES INVELON TECHNOLOGIES SL PROTECT PERSONAL DATA?

The WEBSITE uses information security techniques such as firewalls, access control procedures and cryptographic mechanisms, all of this is with the aim of avoiding unauthorized access to data and guaranteeing data confidentiality. In order to meet these objectives, the user accepts that INVELON TECHNOLOGIES SL obtains data for the purpose of the corresponding authentication of the access controls. Additionally, any transaction made through the WEBSITE is carried out through secure payment systems. The confidential payment details are encrypted (SSL) and transferred directly to the corresponding bank. INVELON TECHNOLOGIES SL declares that it has adopted all the technical and organisational measures to guarantee the safety and integrity of the personal data it treats, as well as avoiding its loss, alteration and/or access from an unauthorized third party.

WHAT ARE YOUR RIGHTS IN RELATION TO THE PERSONAL DATA?

The following rights pertain to you and may be exercised through the email address: info@invelon.com

Right to access

You have the right to receive confirmation on whether, at INVELON TECHNOLOGIES SL, we are processing personal data that concerns you or not, as well as accessing all of your personal data that INVELON TECHNOLOGIES SL has.

Right to rectification

You have the right to request that INVELON TECHNOLOGIES SL rectifies personal data when it is inaccurate or completes it when it is incomplete. lf you are registered on our WEBSITE, it may be easier for you to correct it directly by modifying the profile.

Right to suppression/right to be forgotten

You may request that the personal data be deleted when, among other reasons, it is no longer necessary for the purposes that were stipulated.

Right to restriction

You have the right to request the restriction of data processing, in which case we will only keep it to process or defend a claim.

Right to portability

You have the right to receive the personal data in a structured format, commonly used and mechanically read, and to transfer them to another when the processing is based on consent or a contract and takes place through automated methods.

Right to opposition

You may oppose that the personal data be processed based on the public or legitimate interest pursued by INVELON TECHNOLOGIES SL, including the creation of profiles. In this case, INVELON TECHNOLOGIES SL will stop processing the data, except for legitimate overriding reasons or the practice or defence of possible claims.

Individual automated decisions

You have a right not to be the object of a decision based only on automated treatment, including the creation of profiles, that produces legal effects over you or affects you significatively in a similar way. However, it will not be possible to exercise this right in the case that the decision is necessary for the celebration or performance of the contract between yourself and INVELON TECHNOLOGIES SL; or is authorised by the right applicable to INVELON TECHNOLOGIES SL providing that the adequate measures are taken to safeguard your rights, freedoms and legitimate interest; or is based on explicit consent.

Right to file a claim

You have a right to present a claim before the Spanish Agency of Data Protection.

In order to process the request, we may ask you to confirm your identity.

Invelon Technologies SL

Polígono Activa Park, 3 Térmens Road
25191 - Lleida (Lleida)

+34 873 400 917

info@invelon.com