Personalised expert technical support with remote Augmented Reality assistance

Remote assistance in Augmented Reality

Vuforia Chalk combines the latest Augmented Reality technology (AR) with real-time communication to connect a technician from the sector with an expert to examine and solve problems. The technicians and experts can draw digital annotations on a mobile or computer screen that precisely adhere to physical 3D objects and allow the expert to guide the technician through a process, step by step. By using more precise annotations, experts and technicians spend less time solving problems, which, in turn, increases operational efficiency and productivity.

Work collaboratively, in Augmented Reality, with digital annotations on a mobile device or PC

  • A real-time video communication tool.
  • Allow communication between a field technician and a specialist so that both can examine and analyse the situation.
  • Create digital annotations on a screen that attach to physical 3D objects in the real world.

Fully optimise processes with the hands-free option

  • Compatible with hands-free devices such as the RealWear visor.
  • Access to hands-free remote assistance while the tasks are being carried out step-by-step.
  • Designed for industrial environments and compatible with EPIs from the sector, for maximum security.

Get the Chalk Premium modality to increase productivity

  • Share access to the platform with connection codes: Give access to external users by simply sharing a code.
  • Create more than five administrators and unlimited users and manage and control each one of them and their roles.
  • Get reports on all of the sessions, with saved images and annotations.


Reduces operational costs
Improves quality of service
The leading Augmented Reality platform on the market
Quicker technician training
Increases worker efficiency
Provides a very safe work environment


Vuforia Chalk Premium

Discover remote assistance that uses Augmented Reality and increase support and experience for problem solving.

Vuforia Chalk Standard

Go one step further and get the top-of-the-line version, with more access to all the benefits of Vuforia Chalk.

Success stories

Discover how our clients have applied the Vuforia Chalk solution and how it serves them in their production process.

Contact us

Do you need more information about any of our solutions or would you like us to assess you on how to integrate Industry 4.0 technologies into your company?

Invelon Technologies company has calculated its carbon footprint with the result of 7.72 Tn of CO₂ through the Sustainability program of the Spanish Chamber of Commerce and the Lleida Chamber of Commerce.